Welcoming Our B&B Guests in 2022: Updated COVID-19 Adjustments

Over the past two years, we’ve had several adjustments in place at the Inn on Mill Creek Bed & Breakfast to help you stay safe during your travels to our neck of the woods. Our number one goal is to provide a stress-free, relaxing, and safe environment for you and we remain vigilant and cautious, with your safety and comfort as our top priority. Ready to take the road less traveled to a serene, uncrowded destination in 2022? Read on for details!

Tree lined curvy road

Our tree-lined road through Pisgah National Forest

UPDATED FEBRUARY 22, 2022

Reservations and Occupancy

  • Keeping the Quiet Season quiet: During the winter months of 2022, we will be operating at up to 50% occupancy, with exceptions being considered for whole house bookings. We will reassess in the springtime whether to move toward full occupancy. Keep in mind the Inn on Mill Creek is a small but spacious Bed & Breakfast. We have just five rooms total, split between two buildings, and our B&B is set on 7.5 private acres with no neighbors, so you can feel peace of mind that there are no crowds here.
  • Your innkeepers are fully vaccinated/boosted at the Inn on Mill Creek Bed & Breakfast and we continue social distancing protocols but are happy to wear a mask if you would like for us to do so when you are here. If you feel more comfortable wearing a mask, please do so.

Check-In Procedures

  • We are back to doing in-person check-ins, but continue to offer the option of self check-in during our normal check-in hours at this time.
  • If you would like to take advantage the self check-in option, where you receive details for getting to your room and other instructions in advance rather than at check-in, please select self check-in during your online reservation process or while making your reservation over the phone. Instructions will be sent to you after your reservation is confirmed. Of course, we’re always available by phone or email if you need us. As with regular check-ins, self check-ins begin at 3:00 pm.

Breakfast

  • For the comfort of our guests and until updated specific guidelines for eating establishments are released by the state health department, we continue to seat guests from different parties at least six feet apart.
  • As always, we offer two breakfast seatings. There may be a chance that we ask you to choose a specific seating time in order to allow us to keep social distancing protocols in place.
  • Breakfast delivery to your room is available on request.
  • As a licensed Bed & Breakfast, we are already ServSafe certified in food service and safety.
  • Our health department regulations already require that we have a commercial dishwasher that cleans and sanitizes dishes, glasses, and silverware.

Housekeeping

  • The Inn on Mill Creek already follows strict cleaning guidelines set forth by our county health department and we’re inspected regularly, so you can be assured that our housekeeping best practices will continue, including laundering of all bed and bath linens between stays, routine cleaning and disinfecting of surfaces and frequent-touch items like remote controls and light switches, and so forth. And we’re making sure that guest rooms and common areas are being cleaned and disinfected in accordance with special guidelines from the independent lodging industry, hospitality industry, and the CDC.
  • Daily housekeeping has returned to normal; we freshen rooms daily during the hours of noon and 2:00 pm. You may opt out of daily housekeeping.
  • Room keys continue to be sanitized prior to and after each guest.
  • We encourage frequent hand washing and continue to offer anti-bacterial liquid hand soap in all guest bathrooms and any common areas with sinks.
  • Hand sanitizer is available in all guest rooms and guest areas.

Adjustments to our Cancellation Policy

  • Our normal cancellation policy is in effect, with one exception: If you test positive for COVID-19 ten days or less before your stay, please contact us as soon as possible and we will move your reservation to a date in the future, subject to availability, without penalty. If you cannot reschedule right away, we will convert your deposit to a gift certificate and you will be able to use it for a future stay within 6 months.

Helpful Planning Tips for Our Guests

  • Some counties and local municipalities, along with individual businesses and attractions in North Carolina require wearing masks indoors, regardless of vaccination status. Please plan to bring a mask with you to wear if you plan to shop or dine in Asheville or Black Mountain. Most places are sharing their policies on their websites and social media so that you can plan ahead. 
  • Restaurants were permitted to return to dine-in service up 100% capacity indoors and outdoors in mid-2021. As always, you are welcome to bring food back to the Inn on Mill Creek for dining here on the property. We have plenty of room for you to enjoy lunch or dinner. 

Informational Links

If you have any questions, please feel free to contact us by phone at 828-668-1115 (9:30 am to 9:00 pm EST) or email at info@innonmillcreek.com.

Visit our website for availability and to reserve your stay: www.innonmillcreek.com.

Text saying Stay Safe Stay Small Stay Inn

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